Returns/Credits Policy

It is our aim to only provide the freshest produce, we have quality control system in place for checking produce however, occasionally we may miss an item.

We offer a 100% guarantee on all our produce.

Red Hill Fresh offers a full credit for any produce that is not of the best quality. We ask customers to inform us within 24 hours of receiving your delivery. If possible we will replace that item in your next order or we will refund a credit directly onto your credit card.

 If you have had an item delivered that was substituted in your order and you weren’t satisfied with it, we are happy to issue a refund. You will need to personally arrange return of the item in original unopened condition or return the item on your next delivery. Please contact us prior to returning goods.

Gift Vouchers/Boxes

Red Hill Fresh Gift Vouchers are valid for 12 months from the date of purchase.

shop now button