Frequently Asked Questions:

Do you deliver to me?

Do I need to be home to receive my delivery?

No, you don’t need to be home. We recommend that you leave an Esky out with an ice pack, so we can carefully pack any perishable items in there awaiting your return.

Can I order a Seasonal Box on a weekly or fortnightly basis?

Yes you can! Simply select your Seasonal Box or Boxes and in the “comments” section let us know if you would like your order either Weekly or Fortnightly. Set and Forget! This way your assured to have the freshest produce delivered your door and don’t have to do a thing and are automatically a VIP Member.

Can I add more items to a Seasonal Box?

You sure can! A seasonal box is great way to get a wide variety of fresh fruit and/or vegetables, though sometimes it may not have the required amount of produce you need for your families needs.

Why didn’t I receive some of the items I ordered?

Dependent on the season, supply and availability, you may find that some items are missing. We pride ourselves, in sourcing the highest quality, local produce as if you were shopping for yourself. If we don’t like the look of something, it won’t be in your box.

My total amount payable is different to the total I originally was quoted when I placed my order, why is this?

Pricing is indicative of the total order cost, as some variations are expected due to exact weight of the products delivered. Also you’re only charged for what you receive in your box.

How can I be sure that I will be happy with the quality, if I can’t select the items myself?

We understand that buying your groceries online, especially fruit and vegetables, involves a high degree of trust. We shop for you, as if it’s for us, so if we don’t like the quality, you won’t have that item included in your box. We strive to provide you with the freshest produce available and back it up with a 100% quality guarantee.

 

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